1. Overview
Shareware Technologies is committed to providing quality computer education, training programs, online learning services, and related digital resources.
This Refund & Cancellation Policy explains the conditions under which a student or customer may request cancellation or a refund for a course, service, payment, or digital product purchased from Shareware Technologies.
2. Course Fees
Course fees and other charges are communicated to students before admission or purchase.
Once a payment has been made, the refund or cancellation will be handled according to the terms applicable to the particular course or service.
- Course fees may vary depending on the selected course.
- Applicable fees should be confirmed before payment.
- Students should retain their payment receipt or transaction details.
- Additional services may have separate payment terms.
3. Cancellation Policy
A cancellation request should be submitted to Shareware Technologies as soon as possible after payment.
Cancellation requests may be reviewed based on the course status, whether the course has started, whether learning materials have been accessed, and other circumstances related to the purchase.
4. Refund Eligibility
A refund may be considered in appropriate circumstances, including certain payment or service-related issues.
Requests may be reviewed where, for example:
- A payment was successfully deducted but the corresponding order or admission was not processed.
- A duplicate payment was accidentally made for the same service.
- Shareware Technologies is unable to provide a paid service due to circumstances attributable to the institute.
- A refund has been specifically approved by Shareware Technologies.
Approval of a refund request will be determined after reviewing the relevant transaction and circumstances.
5. Non-Refundable Cases
Refunds may generally not be available in circumstances such as:
- The student changes their mind after enrolling in a course.
- The student has already started or substantially used the course.
- Course videos, study materials, software, files, or other digital resources have already been accessed or delivered.
- The student fails to attend classes after admission without an approved cancellation.
- The student does not complete the course within the applicable period.
- The student provides incorrect information during registration.
- The payment was made for a non-refundable service or product.
Any specific refund terms communicated at the time of purchase or admission will also apply.
6. Digital Courses & Online Content
Digital courses, recorded videos, downloadable study materials, software, e-books, files, and other electronic resources may be considered delivered once access has been provided to the student or customer.
Because digital products can be accessed or copied after delivery, refunds for digital content may be restricted once access has been provided.
7. Duplicate Payment
If you believe that you have accidentally made a duplicate payment for the same course or service, please contact us with the relevant transaction details.
After verification, an eligible duplicate payment may be considered for refund.
- Name of the student/customer
- Course or service name
- Transaction date
- Transaction/reference number
- Amount paid
- Screenshot or proof of payment, if available
8. Refund Processing
Once a refund has been approved, the refund will normally be processed through the applicable payment method or another suitable method communicated by Shareware Technologies.
The time taken for the refunded amount to appear in the customer's bank account or payment account may depend on the payment gateway, bank, card issuer, or financial institution.
9. How to Request a Refund
To request a cancellation or refund, please contact Shareware Technologies using the contact information provided below.
Your request should include sufficient information to identify the payment or course registration.
Recommended Information
- Full Name
- Mobile Number
- Course Name
- Date of Payment
- Transaction ID / Payment Reference
- Reason for the refund or cancellation request
- Proof of payment, where applicable
Refund requests may be reviewed individually and the final decision will depend on the applicable terms and circumstances.
10. Changes to This Policy
Shareware Technologies reserves the right to modify, update, or revise this Refund & Cancellation Policy when necessary.
Any updated version may be published on this website. Users are encouraged to review this page periodically for the latest information.
11. Contact Us
If you have any questions regarding cancellation, refunds, payments, or this policy, please contact Shareware Technologies.
Shareware Technologies
Address: Opposite V-Mart, Sampatchak Bazar, Patna-7, Bihar, India
Phone: 7870839529 / 7070380069
Email: sharewaretechologies@gmail.com
Website: sharewaretechnologies.online